Kapish Support Solutions for OpenText Content Manager
If you’re still stuck in a support model that counts hours, charges per call, or keeps you waiting when it matters most, it’s time for a change. At Kapish, we’ve redefined what software support should look like for OpenText Content Manager.
Many vendors limit support access, impose fees for every ticket logged, or leave you waiting days for a response. We don’t believe that’s fair, and you deserve better.
Renew your OpenText Content Manager licensing with Kapish before June 30, 2025, and we’ll include FREE Kapish Core Support.
Let’s talk about how Kapish Support can make a difference.
Licensing without support? You deserve better
With Kapish Support, you get:
- Unlimited access to Content Manager experts
- No per-call or per-ticket fees
- Fast, consistent support – every time you need it
We don’t keep an eye on the clock, we keep an eye on your success.
Our Support Tiers
Content Manager Cloud (Recommended)
Content Manager Cloud is the #1 EDRMS SaaS platform, selected by OpenText globally, to help enterprises and public sector organisations meet all their records, regulatory, data and content management needs.
Content Manager Cloud offers the most comprehensive support solution, providing Content Manager as a fully-managed and highly secure cloud service.
Premium Plus
This package suits organisations needing 24×7 enterprise-grade support and services for OpenText Content Manager.
Premium Plus benefits include fast-tracked SLAs, proactive monitoring and maintenance, annual health checks and access to Kapish’s comprehensive Content Manager eLearning library.
Premium
Premium Support is ideal for organisations that require dependable business hours support for OpenText Content Manager, with options for scheduled out-of-hours services.
Premium benefits include committed SLAs, application availability monitoring and included professional services for other projects.
Core
Core Support provides essential support for OpenText Content Manager during business hours, delivering reliable assistance without compromising quality.
Custom
Our Custom Support Agreements can be modified to suit your organisation’s specific requirements and budget, allowing you to define the level of support that best suits your needs.
Ready for a Smarter Support Experience?
Tech hiccups happen, paying more for less shouldn’t.
If you’re ready for consistent, expert help, without the per-call price tag, let’s talk about how Kapish Support can make a difference.
Contact Kapish today to learn more
*Terms and Conditions
All customers who renew their Content Manager license/maintenance with Kapish before 30 June, 2025 will qualify for free Core Support.
