There are some changes coming in the near future to the way that support cases or requests are logged and managed with Kapish. Our existing support portal, Desk, is being decommissioned by the vendor, so we will be migrating all of our support cases (including historical cases) managed within Desk, into our corporate ServiceNow solution,…
Important Notice for HP TRIM & HP RM 8.0 Customers
UPDATE [21/04/2015]: HP has extended this offer to 30 April 2015. If you would like to take advantage of this offer, please return your signed License Exchange Agreement(s) prior to 30 April 2015 to allow sufficient time for these to be processed by HP.
The following important announcement applies to existing HP TRIM and HP Records Manager 8.0 customers who are not licensed for the SharePoint integration and the graphical workflow module.
You will shortly be receiving a License Exchange Agreement(s) from HP and / or your support partner. These agreements represent the formal exchange of your existing HP TRIM or HP Records Manager 8.0 licences for equivalent HP Records Manager 8.1 licenses. If you do not sign all License Exchange Agreement(s) by 20 April 2015, you will be charged a nominal fee per seat when you upgrade.
After signing your License Exchange Agreement(s), you have up to 24 months to upgrade to HP Records Manager 8.1+
HP has recently announced the “HP Records Manager 8.1 Upgrade Promotion” (view announcement). This promotion allows existing HP TRIM and HP Records Manager 8.0 customers to secure the additional functionality of HP Records Manager 8.1 (specifically SharePoint Integration and Advanced/Graphical Workflow) at no cost by signing a “License Exchange Agreement” by 20 April 2015.
For more information or if you require assistance with this process, please complete the form below or call Lorene Williams on +61 (0)3 9017 4943: