Workflow

Intelligent workflows for strong compliance

Kapish Workflow turns process into progress by connecting people, information, and approvals in a seamless digital experience

Kapish Workflow is a business process automation solution that helps organisations streamline, manage, and monitor Content Manager centric workflows such as approvals, correspondence, ministerial briefs, reviews, applications, and records-driven processes. Built to integrate with OpenText Content Manager, it provides a user-friendly interface, automated routing, and reporting dashboards, all with records management compliance. Kapish Workflow enables organisations to improve efficiency, strengthen governance, and maintain secure, transparent business processes across teams and departments.

Key Features

Kapish Workflow streamlines business processes with intelligent automation, enabling organisations to improve efficiency, governance, visibility, and outcomes through a modern, user-friendly workflow platform.

  • Automates approvals, reviews, correspondence, and other business processes through configurable digital workflows. 
  • Extends OpenText Content Manager workflows to connect workflows with enterprise information. 
  • Provides analytics and reporting dashboards to monitor performance and identify improvement opportunities.
  • Simple, user-friendly interface that makes creating and participating in workflows easy. 
  • Dynamic workflow routing adapts to changing business requirements without complex development. 
  • Automated notifications and task management keep users informed and work moving efficiently.
  • Built on OpenText Content Manager to ensure strong governance and records management compliance.  
  • Maintains a complete audit trail of workflow actions, decisions, and approvals. 
  • Applies role-based access and information security controls to protect sensitive business information.

Tech Talk

Supported Platforms

  • Kapish Content Manager Cloud 
  • In-support versions of Content Manager on-premises

Supported Browsers

  • Evergreen versions of Microsoft Edge (Chromium), Google Chrome & Mozilla Firefox

Information for the IT Department

Workflow is a browser-based application that works with modern browsers to provide a web enabled experience through which users can interact with Content Manager Workflows and Records with or without the Content Manager thick client installed. 

Workspace is an IIS application that depends on the .NET Framework v4.8+ and requires IIS v10+.

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