Search & AI

Unlock trusted AI insights from your business records

Bring the power of AI to your organisation with secure access to trusted business information, enabling smarter decisions, faster outcomes, and greater productivity

Kapish Search & AI connects Microsoft Copilot with enterprise content and records management platforms, enabling users to securely search, analyse, summarise, and generate content using authoritative organisational information. By bringing together content from systems such as Content Manager, Microsoft Teams, SharePoint, OneDrive, and Exchange, users can find information where they work, while maintaining governance, security, and compliance requirements.

Key Features

Kapish Search & AI combines trusted enterprise information with the power of generative AI to deliver secure, accurate, and context-aware productivity across the organisation.

  • Connects Microsoft Copilot with enterprise knowledge stored in OpenText Content Manager. 
  • Enables enterprise search across Content Manager, Teams, SharePoint, OneDrive, and Exchange through a unified search experience. 
  • Allows users to execute searches directly from Microsoft 365 applications, SharePoint, and Teams, helping them find information without disrupting their workflow.
  • Brings together records, documents, conversations, and organisational knowledge within a single AI-powered experience.
  • Uses natural language queries to search and analyse organisational information.  
  • Generates summaries, reports, emails, and other content using trusted business records.  
  • Delivers contextual insights through follow-up questions, customised responses, and AI-assisted content creation. 
  • Helps users discover relevant information across multiple enterprise systems from a single search.
  • Grounds AI responses in governed, compliant, and authoritative business records.  
  • Ensures users only access and analyse information they are authorised to view. 
  • Enables records to be captured and protected directly from search results, supporting consistent information governance.  
  • Supports organisational security, compliance, and records management requirements across enterprise information assets.

Tech Talk

Supported Platforms

  • Kapish Content Manager Cloud 
  • Self-Hosted versions of Content Manager under Current Support
    • Feature availability may vary by deployment model, with select advanced capabilities exclusive to Content Manager Cloud.

Additional Requirements

  • Microsoft 365 Copilot Add-On License

Information for the IT Department

For on-premises deployments, Kapish Search & AI has a Windows service that is responsible for indexing Content Manager data into the Microsoft 365 search index. This service has a dependency on the .NET 10. 

For Content Manager Cloud deployments, where you have selected Search & AI as part of your plan, the Search & AI indexing service will be deployed as part of your CMC environment to index your Content Manager data into the Microsoft 365 search index.

From there the data is available to both Copilot and M365 search with appropriate security controls applied. 

Both on-premises and CMC deployments require an Entra ID App Registration with appropriate privileges to populate search index.

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