Kapish offers a range of support packages tailored to suit organisations of all sizes and levels of need. Content Manager Cloud customers enjoy the full benefits of having Kapish supporting the entire Content Manager application and supporting infrastructure via our flagship, Content Manager-as-a-Service offering.
For customers that require to self-host Content Manager, we have a range of great options available including our Premium Plus tier, with 24×7 support, proactive monitoring/maintenance and much more.
Content Manager Cloud is the #1 EDRMS SaaS platform, selected by OpenText globally, to help enterprises and public sector organisations meet all their records, regulatory, data and content management needs. Content Manager Cloud offers the most comprehensive support solution, providing Content Manager as a fully managed and highly secure cloud service.
This package suits organisations needing 24×7 enterprise-grade support and services for OpenText Content Manager.
Premium Plus benefits include fast-tacked SLAs, proactive monitoring and maintenance, annual health checks and access to Kapish’s comprehensive Content Manager eLearning library.
Premium Support is ideal for organisations that require dependable business hours support for OpenText Content Manager, with options for scheduled out-of-hours services.
Premium benefits include committed SLAs, application availability monitoring and included professional services for other projects.
Core Support provides essential support for OpenText Content Manager during business hours, delivering reliable assistance without compromising quality.
Our Custom Support Agreements can be modified to suit your organisation’s specific requirements and budget, allowing you to define the level of support that best suits your needs.
Kapish offers a range of packages to suit all requirements and budgets.
