Micro Focus Content Manager Training

Micro Focus Content Manager Training

Whether you are looking for a basic one-day course on the features and key concepts of CM or want in-depth technical training in CM administration, the accredited training team at Kapish are here for you.

We provide training for all versions of CM, RM and TRIM.

Outline of Kapish CM Training Courses:

  • End User – is designed as an introduction to CM, explaining key concepts, functionality and the most commonly used features. Includes creating and working with existing records and searching.  This course is suitable for most CM users.
  • Power User – for users looking to get more out of CM and utilise some of the more advanced features. Power User training is for experienced users who have already undertaken the End User training course or have been using CM extensively and want to get more out of the system. Recommended for members of Records Management or Team Leaders in other departments.
  • Module – this course is designed for the more advanced CM users and covers setup and maintenance of a specific CM module e.g. Workflow or Archiving.
  • Administrator – is an in-depth look at the advanced elements of CM and is ideal for people who are responsible for setting up and maintaining CM. This course equips CM Administrators with the understanding required to plan and design a system to meet their business needs. Recommended for Records Management or IT staff having to administer the front end of the CM system.
  • Technical Systems Administrator – is typically for DBAs or other members of the IT department responsible for servicing and maintaining the back end of the CM system. This training outlines how CM works with your infrastructure, monitoring servers, backups and recovery procedures.
  • Train-the-Trainer – this course looks at the different techniques Records Management should employ when training staff in CM. This course covers suggested course outlines and discusses some of the questions a CM Trainer may be asked during their training session, ensuring the Trainer is fully confident running their own sessions. Recommended for Training Departments to learn CM to facilitate CM learning for staff.

If you’d like to learn how to get the most out of your Kapish product, contact us today.

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