There are some changes coming in the near future to the way that support cases or requests are logged and managed with Kapish. Our existing support portal, Desk, is being decommissioned by the vendor, so we will be migrating all of our support cases (including historical cases) managed within Desk, into our corporate ServiceNow solution,…
Notification: HP Records Manager 8.3x Customers Only
*** This notification applies to existing customers on HP Records Manager 8.3x only ***
Hewlett Packard Enterprise (HPE) have updated the obsolescence dates for Records Manager 8.3x. Additional licence purchases are still available at this time, however the different levels of support for the product is outlined in the table below. Customers with active support contracts are able to upgrade to the newest version HPE Content Manger 9.1x.
HP Records Manager 8.3x Obsolescence Dates
|December 10, 2015||End of Support Notifications|
|December 31, 2018||End of (Committed) Support|
|December 31, 2020||End of Extended Support|
|December 31, 2024||Self-Help Support with Rights to New Versions (RTNV)|
If you need any additional information or want to purchase additional licenses, then call us (03) 9017 4943.