There are some changes coming in the near future to the way that support cases or requests are logged and managed with Kapish. Our existing support portal, Desk, is being decommissioned by the vendor, so we will be migrating all of our support cases (including historical cases) managed within Desk, into our corporate ServiceNow solution,…
HPE Support Alert for Records Manager
Hewlett Packard Enterprise (HPE) is announcing version obsolescence of HP Records Manager 8.0x, 8.1x & 8.2x as of the dates set forth below.
Please note that all HP Records Manager 8.0x, 8.1x & 8.2x customers with active support contracts are eligible to update to HPE Content Manager 9.0x. HPE Content Manager is the new name for HP Records Manager.
HPE Content Manager 9.0x and later uses a different product structure (compared to HP Records Manager 8.0x and prior TRIM versions). Customers updating from RM 8.0x or prior TRIM versions to HPE Content Manager 9.0x or later versions will have to get their contract migrated to the new structure SKUs before obtaining the license keys and the media for the new version. Please contact Kapish to update your support contract first.
Key Program Dates:
Oct 15, 2016
Jan 1, 2017
End of Sale (no longer orderable or available for purchase)
Apr 30, 2018
End of Support for Records Manager 8.0x, 8.1x & 8.2x
Apr 30, 2020
End of Self-Help Support for Records Manager 8.0x, 8.1x & 8.2x
Detailed information regarding this discontinuance can be found at:
HP Records Manager 8.0x, 8.1x & 8.2x
HP Records Manager “Last Call Flash Promotion”
To coincide with the End of Sale of HP Records Manager 8.0x, 8.1x & 8.2x, Kapish is offering some of the best prices on new licence purchases. These prices are only available for a very limited time so you need to act quickly to secure this special pricing.
For more information, please refer to Records Manager Flash Sale Promotion. But get in quick because this offer expires 26th October 2016.